Every incident starts with a multi-system scavenger hunt. Engineers spend 20+ minutes moving across tools before diagnosis can even begin. Context disappears during shift handoffs, resolution paths vary by engineer, and MTTR becomes a function of who’s online.
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Engineers spend 20+ minutes moving across tools before diagnosis can even begin.
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Context disappears during shift handoffs.
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Resolution paths vary by engineer.
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MTTR becomes a function of who’s online.
How Hublvu solves it
01
Find the right context
Correlates ITSM, CMDB, monitoring, topology, and incident history automatically.
ITSMCMDBMonitoringTopologyIncident history
02
Give L1 the context
Surface the information and runbook that previously required an L2 escalation.
L1runbook
03
Choose your autonomy
AssistedAugmentedAutonomous
Assisted → AI recommends, human executes.
Augmented → AI executes low-risk actions.
Autonomous → end-to-end execution within your guardrails.
Proof points
46 min → 2 min
Time to identify root cause
5×
Incident volume, same headcount
95%
MTTR reduction · 4 hrs → <15 min
The next shift
Stop letting your MTTR depend on who's on shift.
AI NetOps Engineer – Always working to create infinite capacity and works within your context.